REFUND AND RETURNS POLICY

At For You Jewels, we maintain a strict quality control process. All sales are final. We do not offer refunds or standard returns for a change of mind.
Returns are strictly limited to instances where a product is received in a damaged or defective condition.

DAMAGED OR DEFECTIVE GOODS

To process a claim for a damaged item, an unboxing video is mandatory, and the issue must be reported within 24 hours of delivery.
The video must clearly show the original, sealed package being opened for the very first time.
The video must be continuous and unedited, clearly displaying the defect on camera.
The damage claim, along with the video, must be submitted to our support team within 24 hours of the order being marked as delivered.
Claims submitted without a valid unboxing video, or those submitted outside the 24-hour window, will not be entertained under any circumstances.
STORE CREDIT
We do not issue cash or bank refunds. If your damaged item claim is verified and approved, the full purchase amount will be credited to you as store credit. You may use this credit toward any future purchase with us

RETURN SHIPPING

If you receive a defective item and your unboxing video is approved, For You Jewels will bear the full cost of the return shipping. We will provide you with specific instructions on how to securely package and return the item to our facility.
NEED HELP?
To submit a damage claim, please send your order details and unboxing video to: foryoujewelsstore@gmail.com

Need help?

Contact us at foryoujewelsstore@gmail.com for questions related to refunds and returns.